Guest article from Bridget Wright of Leadership News and Changes
As a small business manager, owner or entrepreneur, networking and finding new clients can be a real challenge. Every business has a period where it seems that nothing is happening: no new clients, no new projects, nothing. This can be especially hard for the solo-preneur who […]
Looking to unleash the Wow Factor in your business? If you’re managing people, you need more Wow and less Bleh so you can get even greater results from those around you, and from you!
How can you do it? Start by admitting you can’t do it alone, and that it’s a team game. The more […]
Karen Putz is known as “the deaf mom who shares her world,” offering a unique take on the world through the eyes and ears of someone who can’t hear. I spent some time with Karen last year at the first Successful and Outstanding Blogger Conference, and I was surprised by her excellent ability to speak […]
Wow. This is a really good book. This is a book that I got from the publisher–I get offered books on a regular basis and I turn down about as many as I accept. I was a little skeptical and almost didn’t accept this one. The marketing materials pitched the book as the logical successor […]
One thing I’ve always admired about the business of higher education is the idea of collegiality. The big idea is that coworkers ought to have a good sense of civility and cooperativeness. In higher ed, like most other workplaces, it’s easy to find intradepartmental collegiality, but tougher to find interdepartmental collegiality. On the whole, at […]
The latest issue of Fast Company has a great section on customer service. I notice that they’ve also got a little slideshow up on the web that runs through some success stories.
I’ve had some really great customer service lately, too. There’s this little chain of drive through coffee kiosks called Dutch Bros that serve excellent […]
I vastly prefer paying a little extra for my “work clothes” in order to get stuff that lasts, rather than buying cheap stuff frequently. That doesn’t mean I don’t like a good deal, though. Bills Khakis are the kind of pants that I like to wear. Well made and long lasting, but they’ve got a […]
Check out this WaPo article about a Lockheed Martin engineer who blew the whistle on a Coast Guard project by making a video and uploading it to YouTube (here it is). That’s pretty creative, and it ought to send chills down the spines of would-be Enron’ers.
Whistleblowing is still hard work, but apparently YouTube just helped […]
Lisa Haneberg interviewed me for a podcast that she’s got up on her site right now. We talked about all kinds of stuff, including managerial excellence, a little bit about MBA programs, etc.
This was the second version we did–the first one had some glitches and apparently, if it were to be used, Lisa would’ve […]
I had a simple bit of php/css coding that needed doing on the blog. Usually I just try to stumble through that stuff on my own, but I just didn’t have the time or inclination on this one. Plus, I’d been curious about using sites like Rentacoder, so this seemed like a good excuse. I […]
This is just a quick plug for my favorite utility for sending large files via email: YouSendIt.com. I’ve got multiple options for posting large (>10mb) files on webservers, but when I do that I usually forget to take the file down and it clutters things up. Gmail is great for sending files that are under […]
Yesterday I was a panelist for a chat about using “New Media In Admissions.” The chat was pretty wide-ranging, but pretty fun. About 40 people dropped in to participate and it seemed pretty successful, if a little bit schizophrenic. I have a tough time managing my attention when I’m chatting with just three people, let […]
You read that right. I think del.icio.us spammers are rude and despicable. I’m pretty much married to del.icio.us at this point, and not likely to change to a new service (read: please don’t evangelize your favorite del.icio.us alternative), so I’m hoping that del.icio.us will make some strides in helping users filter out the spam.
There […]
A while back I decided to make the switch and got a new 17″ Powerbook. I love it. Love OSX, love the ease of use, love the available tools. Lotsa love. But then…
Something funky started happening to my screen when the pb was about 5 months old. The brightness levels began to flicker a little […]
Because I’m not nearly as eloquent (or funny) as Merlin, I’ll just sit on his coattails with an amen and a ditto.
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Written by Phil Gerbyshak [email] for b5media.
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