Employee Customer Care Matters: Podcast with Sybil Stershic
After much delay, I finally was able to normalize both voices and remove the pops and hisses so I can share this great interview with you between Sybil Stershic and I about Employee Customer Care. We talked a little bit about her book Taking Care of the People Who Matter Most, and I highly recommend you buy yourself a copy of this insightful book.
If you’re like me, it might help you to read the notes of our interview while you’re listening to the podcast.
Please leave a comment and let me know if you want me to continue to record my interviews or if you’d rather I just take notes and leave those for you.
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POSTED IN: Phil Gerbyshak, management, podcasts
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